I read an article by Jason Hiner in Tech Republic talking about the 5 things that can kill innovation. Here they are:
- Don’t give ownership of projects
His basic premise is that individuals do better at managing projects/ideas than teams. The old saying that “Too many cooks spoil the broth” is the acting principle here. While it may seem “progressive” and socially acceptable to allow the team to make decisions by committee, in practice it just doesn’t work. There is a difference between “working as a team” and being run as a team. Consider the real world example of an airline cockpit. Great effort has been put into getting the pilot and co-pilot to act as equals while managing the aircraft. It’s called cockpit management, and resulted from accidents where one person–typically the pilot–acted without regard to the opinion of the other. The pilot and co-pilot now work together, but ultimately, there is only one person in charge. Consider the case of the USAirways flight that crashed into the Hudson river. As soon as the birds struck the airplane and they began to lose power, captain Sullivan states, “I’ve got the plane” indicating that he is the one now in charge. With that said, there is still an active collaborative dialogue as captain Sullivan asks his co-pilot, “can you think of anything else [to do]”.
- Create too many layers of management
To create an innovative environment, Mr. Hiner states, “that you have to find ways to flatten your organization and create less hierarchy, while making sure every employee still gets a little bit of time with the boss on a regular basis in order to stay energized and on target.” I agree completely. Management is one of the most critical aspects of innovation, and in addition to his suggestions, you also need management that is supportive (and demonstrates their support) of innovation.
- Ignore brainstorming rules
If you want to be innovative, he suggests that you keep good brainstorming rules, such as limiting negativity because, “some of the craziest ideas could morph into something amazingly useful.” Unfortunately, the opposite seems to be true, as there is little evidence (in the research literature) that anything of industrial/commercial value has come from brainstorming. There are plenty of examples of people coming up with a 100 different ways to use a paperclip, but commercially successful innovation almost never involves brainstorming. It goes against our nature–we’re too competitive. Nonsense, you might say, “everyone at our organization is happy to help others develop ideas,” and I believe this to be true. But if you open an idea up to an entire group, you’re going to do a couple of things. First, you’re diluting the inventors’ idea, possibly in a way that doesn’t make sense, especially if the group is trying to reach consensus. Second, you’re removing a large part of the incentive for the inventor to push the idea to completion, because you’re reducing the impact of his/her reward. One of the best examples of this is in academia. I used to believe that this was the most open and collaborative area around, however, this is not the case. Researchers/Professors are extremely guarded with their ideas, and rarely “brainstorm” them with an entire group. Why? Because in most cases, their career, prestige, and funding are directly related to the number of successful ideas that they can come up with. Sharing can be catastrophic. Do they collaborate? Sure, but usually with a very, very limited number of trusted associates. These people are solicited specifically and are invited to participate because the originator believes that they’ll benefit. When I invent something, I hope (and expect) to be rewarded in some way, i.e., keep my job, get a promotion, get a raise, get a better position, etc. There are very few people who freely give their best ideas to their colleagues. More realistically, when people want to collaborate, they do so with some understanding of secrecy, such as NDAs and other agreements to guard their intellectual property.
- Rely too heavily on data and dashboards
Innovation has a tough ROI. Mr Hiner writes, “Beyond some of the basic data, such as sales and customer traffic, a lot of the data requires sophisticated analysis (because it’s so ambiguous) and many of the truths it contains are relative — or worse, they hide other truths.” This is really true. It’s hard to create a return on investment report for an idea. If the idea is successful, the ROI could so high it would seem unrealistic. On the other hand, innovation rarely lasts (beyond a 6 months to a year) without payback. One of the best ways to generate payback and ROI is to innovate against specific problems/issues. If you innovate against strategic issues, you already have a built-in ROI.
- Under-resource your hidden opportunities
The article states, “Having too many resources makes people sloppy. When you have to get something done with fewer resources than you think you need, it often sharpens your wits, forces you to hustle, and leads you to break through barriers.” Completely agree. It’s a great mental challenge to find an answer with limited resources. It reminds me of the story of the Apollo 13 mission where they had a catastrophic failure shortly after launch. One of the pressing issues was that the carbon dioxide in the module where the astronauts were living was increasing. In order to remove the carbon dioxide, the engineers at NASA had to figure out how to fit a “square filter into a round hole” using only the materials available to the astronauts. They obviously did it and saved the astronaut’s lives.